Returns & Exchanges
At EXOSHOP, we want to ensure you have the best gear for your performance, which is why we offer a 30-day window for returns on all unused sporting goods. If your equipment or apparel doesn't meet your expectations, our streamlined process makes it easy to get back in the game.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing